Terms of Service v1.3

Article 1 (Purpose)

(1) The purpose of this Agreement is to set forth the basic matters concerning the rights, obligations, and responsibilities between the Company and Users, as well as the terms and conditions and procedures of use, in connection with the use of the entire Moment (Moment Lumina) service (hereinafter the "Service") provided by 3R Innovation Co., Ltd. (hereinafter the "Company").

(2) The services to which this Agreement applies include Moment for Parents, Moment for Kids, Moment Community, and others.

Article 2 (Effect and Amendment of This Agreement)

(1) The content of this Agreement shall take effect for all Users who have agreed to this Agreement upon being posted on the Company's website or on the screen of an individual service, or announced by other means.

(2) The Company may amend this Agreement when necessary, to the extent that such amendment does not violate relevant laws and regulations. The Company shall announce the amended terms — specifying the effective date and the reasons for the amendment, together with the then-current terms — from 15 days before the effective date; in the case of a material amendment, the Company shall announce it at least 30 days in advance. In doing so, the Company shall individually notify Users through the e-mail address provided at the time of membership registration (or, where no e-mail address was provided, through other electronic means such as an in-Service notification message).

(3) Where the Company has given notice or communication under the preceding paragraph clearly stating that a User shall be deemed to have approved the amendment if the User does not express an objection before the effective date of the amended terms, and the User does not express any objection, the User shall be deemed to have approved the amended terms. Provided, however, that in the case of an amendment that is disadvantageous to Users, or an amendment concerning a material matter, the Company shall obtain the User's explicit consent.

Article 3 (Rules Other Than This Agreement)

For matters not stipulated in this Agreement, the provisions of relevant laws and regulations, or of the terms of use, operating policies, and rules of individual services established by the Company (hereinafter the "Detailed Guidelines"), shall apply.

Article 4 (Definitions)

(1) The definitions of the principal terms used in this Agreement are as follows.

Service: refers to the entirety of the mobile applications, websites, and related ancillary services provided by the Company, including Moment for Parents, Moment for Kids, and Moment Community.
User or Member: refers to a person who has agreed to this Agreement and registered as a member of the Service in order to use the Service.
Parent Account: refers to an account opened by an adult aged 19 or older, which manages and links Child Accounts and is used to access the principal functions of the Service.
Child Account: refers to an account that is operated linked to a Parent Account and used to access some functions of the Service.
Legal Representative: refers to the legal representative of a minor (a parent or a guardian designated by law).
Content: refers to codes, text, voice, sound, images, videos, and other materials or information provided or posted within the Service.
Post: refers to text, photographs, videos, and various files and links posted by a User on the Service.
Personal Information: refers to information about a living individual that can be used to identify a specific individual by means of a name, resident registration number, or the like (including information that, while insufficient by itself to identify a specific individual, can be readily combined with other information to do so).
Paid Service: refers to the various services provided by the Company for a fee.
Points: refers to virtual data provided or accrued by the Company in connection with use of the Service, which may be used as having the same value as cash when purchasing goods or services.

(2) Except as otherwise provided in Paragraph (1), the definitions of terms used in this Agreement shall be governed by relevant laws and regulations and by the guidance provided for each service.

Article 5 (Formation of the Service Agreement)

(1) The service agreement is formed upon the Company's acceptance of a User's application for use.

(2) An application for use may be made by entering the relevant information into the application form provided by the Company, such as through the application or website.

(3) Where the User is a child under the age of 14, the application for use shall be made with the consent of the legal representative; where the User is a minor aged 14 or older but under 18, the consent of the legal representative is required to use a Paid Service.

Article 6 (Acceptance and Restriction of Applications for Use)

(1) The Company shall, in principle, accept an application for use under Article 5, provided there is no impediment to its business operations.

(2) The Company may refuse to accept an application for use that falls under any of the following:

Where the applicant has previously lost membership status under this Agreement; provided, however, that this shall not apply where the Company has approved the applicant's re-registration as a member.
Where a real name is not used, or another person's name is used.
Where false information is entered, or information required by the Company is not entered.
Where a child under the age of 14 has not obtained the consent of a legal representative.
Where approval is not possible due to reasons attributable to the User, or the application is otherwise made in violation of stipulated matters.

(3) The Company may withhold acceptance of an application for use of the Service that falls under any of the following, until the grounds for restriction are resolved:

Where the Company lacks available capacity in its facilities.
Where there is a technical impediment on the part of the Company.
Where acceptance is otherwise difficult due to reasons attributable to the Company.

Article 7 (Change of Member Information)

(1) A Member may view and correct their own personal information at any time through the personal information management screen.

(2) Where any matter entered at the time of membership registration changes, the Member shall correct it online or notify the Company of the change by e-mail or other means.

(3) The Member shall be responsible for any disadvantage arising from a failure to notify the Company of a change under Paragraph (2).

Article 8 (Obligation to Protect Personal Information)

The Company shall endeavor to protect Users' personal information in accordance with relevant laws and regulations on the protection of personal information, including the Act on Promotion of Information and Communications Network Utilization and Information Protection, etc. (the "Network Act") and the Personal Information Protection Act (the "PIPA"). The protection and use of personal information shall be governed by relevant laws and by the Company's Privacy Policy.

Article 9 (Member's Obligations Regarding ID and Password)

(1) The Member is responsible for managing their own ID and password.

(2) The Member shall not allow a third party to use their ID or password.

(3) Where a Member becomes aware that their ID or password has been stolen, or is being used by a third party, the Member shall immediately notify the Company and shall comply with the Company's instructions, if any.

Article 10 (Obligations of Users)

(1) A User shall not engage in any of the following acts:

Registering false information when applying for use or making changes.
Stealing another person's information.
Altering information posted by the Company.
Transmitting or posting information (such as computer programs) other than information designated by the Company.
Infringing the copyright or other intellectual property rights of the Company or a third party.
Damaging the reputation of, or interfering with the business of, the Company or a third party.
Disclosing or posting to the Service obscene or violent messages, images, sounds, or other information contrary to public order and good morals.
Fraudulently obtaining or using rewards or points.
Using the Service for commercial purposes without the Company's consent.
Any other unlawful or improper act.

(2) A User shall comply with relevant laws and regulations, the provisions of this Agreement, the usage guidance and cautionary notices posted on the Service, and matters notified by the Company, and shall not engage in any other act that interferes with the Company's business.

Article 11 (Provision and Modification of the Service)

(1) The Company provides Users with the following services:

Digital behavioral data processing and analysis services.
Analysis and reporting of interest, attention, emotion, and engagement.
Parent-child linked account services.
Community board and information-sharing functions.
Reward and point system.
AI-based personalized message recommendation service.
Paid content and subscription services.
Other services designated by the Company.

(2) The Company may modify all or part of the services it provides, as required for operational or technical reasons.

(3) Where there is a change to the content, method of use, or hours of use of the Service, the reasons for the change, the content of the service to be changed, and the date it will take effect shall be posted on the relevant service's initial screen before the change takes effect.

(4) Where the Company changes the content of a service that it has contracted to provide to a User, due to a change in technical specifications or other reasons, it shall notify the User of the reasons therefor.

(5) In the case of the preceding paragraph, the Company shall compensate the User for any damage incurred as a result thereof; provided, however, that this shall not apply where the Company proves the absence of intent or negligence on its part.

Article 12 (Use of Device Permissions)

(1) In order to provide the Service, the Company may request certain permissions on a User's device.

(2) The permissions requested by Moment for Parents are as follows:

Required Permissions (essential for use of the Service)
- Notification Access: required to receive immediate feedback and alerts regarding the child's app usage.
- Display over other apps: required to display the real-time monitoring screen.
Optional Permissions (required only to use certain features; may be declined)
- Accessibility Permission: used to monitor app usage on the child's device (only with the User's consent).
- Usage Data Access: used to provide analysis of app usage time and patterns.
- Location Permission: used only when using the feature to check the child's location.
- Files and Media: used to set profile photos and save reports.
- Camera: used to take profile photos.

(3) The permissions requested by Moment for Kids are as follows:

Required Permissions (essential for use of the Service)
- Accessibility Permission: essential to provide digital usage pattern analysis and digital well-being functions.
- Usage Data Access: essential to identify app usage status and manage focus/concentration.
- Notification Access: required to send notifications requesting parental approval.
- Display over other apps: required to display time-limit notifications and lock screens.
- Battery Optimization Exemption: required for continuous background monitoring and stability.
Optional Permissions (required only to use certain features; may be declined)
- Location Permission: used to utilize location data in service analysis (e.g., isolation situations, etc.).
- Files and Media: used to set profile photos.
- Camera: used to take profile photos.

(4) A User may directly choose whether to grant each permission in accordance with the guidance of the relevant operating system, and may withdraw such permission at any time through the device settings.

(5) Where a Required Permission is declined or withdrawn, use of some or all functions of the Service may be restricted.

(6) The Company shall clearly disclose the purpose and scope of use of permissions in accordance with applicable laws and regulations, and shall not use permissions beyond the scope of such purpose.

(7) The Company shall use collected permission-related information only within the scope of the purpose of providing the Service, and shall promptly delete the related data once the purpose has been achieved or once the User has withdrawn the permission.

Article 13 (Suspension of the Service)

(1) The Company may temporarily suspend the provision of the Service in the event of maintenance, inspection, or replacement of computers or other information and communications facilities, equipment failure, disruption of communications, or other such causes.

(2) The Company shall compensate a User or a third party for any damage incurred as a result of a temporary suspension of the Service under Paragraph (1); provided, however, that this shall not apply where the Company proves the absence of intent or negligence on its part.

(3) Where the Service can no longer be provided due to a change in business lines, discontinuation of business, a merger between companies, or similar reasons, the Company shall notify Users by the method set forth in Article 3 and shall compensate consumers in accordance with the terms originally presented by the Company.

Article 14 (Paid Services)

(1) Some of the Company's services are provided as Paid Services. A Paid Service may be used only upon payment of the fee specified for that service.

(2) The Company may provide monthly-subscription-based Paid Services, which may include in-depth insights, trend/change analysis, long-term records, and certain advanced features. A Paid Service may be operated on a monthly automatic (recurring) billing basis, and the detailed pricing and scope of provision shall be separately disclosed within the Service.

(3) Where a minor wishes to use a Paid Service, the Company shall verify the consent of the legal representative. The legal representative may exercise the right of cancellation with respect to a payment made by the minor.

(4) A Member using a Paid Service must hold a legitimate right to use the relevant payment method, and the Company may take measures necessary to verify the User's legitimate right to use the payment method.

Article 15 (Refunds)

(1) The Company shall process refunds in accordance with relevant laws and regulations, including the Act on the Consumer Protection in Electronic Commerce, etc.

(2) A full refund is available where there is no record of Service use within 7 days after payment.

(3) Once use of the Service has commenced, a refund may be made for the remaining period or usage entitlement, excluding the period already used, calculated on a pro-rata or per-use basis. Due to the nature of digital content, partial refunds are restricted once a report has been viewed. Provided, however, that where use of the Service is not possible due to reasons attributable to the Company, the full amount corresponding to the unused portion shall be refunded.

(4) Goods and services provided through an event or special offer (promotion) may be subject to separately specified refund rules.

(5) A refund shall be made by the same method used for the payment; where a refund by the same method is not possible due to circumstances relating to the payment method, the refund may be made by another method.

(6) Refund processing shall be completed within 3–5 business days for credit card payments, and within 1–3 business days for bank transfers, after completion of approval. Where a refund is delayed, the reason therefor and the expected processing date shall be notified immediately.

Article 16 (Ownership of Copyright and Restrictions on Use)

(1) Copyright and other intellectual property rights in works created by the Company shall belong to the Company.

(2) A User shall not reproduce, transmit, publish, distribute, broadcast, or otherwise use for commercial purposes, or allow a third party to use, any information obtained through use of the Company's services in which intellectual property rights belong to the Company, without the Company's prior consent.

(3) Copyright in a Post that a User has uploaded within the Service shall belong to that User. Provided, however, that the Company may use a User's Posts, without separate permission and free of charge, within a reasonable scope consistent with fair practice as prescribed by the Copyright Act, for the purposes of operating, exhibiting, transmitting, distributing, and promoting the Service, as follows:

Reproducing, modifying, adapting, exhibiting, transmitting, and distributing a User's Posts within the Service, and preparing derivative works therefrom.
Providing, exhibiting, or having promoted the content of a User's Posts to service partners such as media outlets and telecommunications carriers.

(4) Where the Company wishes to use a User's Posts by a method other than those set forth in the preceding paragraph, it shall obtain the User's prior consent by telephone, fax, e-mail, or other means.

(5) The Company may delete, without prior notice, content that a User posts or registers where the Company determines that the content falls under any of the following:

Content that severely insults or damages the reputation of another User or a third party.
Content that violates public order and good morals.
Content recognized as being connected with a criminal act.
Content that infringes the Company's copyright, a third party's copyright, or other rights.
Content that has exceeded the posting period stipulated by the Company.

Article 17 (Termination of Agreement and Restriction of Use)

(1) A User may apply to terminate the service agreement at any time through the Customer Center or the My Information management menu, etc., on the initial screen of the Service, and the Company shall process such termination immediately in accordance with relevant laws and regulations.

(2) Where a User terminates the agreement, all of the User's data shall be destroyed immediately upon termination, except where the Company retains User information in accordance with relevant laws and regulations and the Privacy Policy.

(3) Where a User terminates the agreement, all Posts written by the User that are registered under the User's own account shall be deleted; provided, however, that Posts that have been re-posted by another person through embedding, scrapping, or similar means, or Posts registered on a shared/public bulletin board, shall not be deleted.

Article 18 (Restriction of Use, etc.)

(1) Where a User violates an obligation under this Agreement or interferes with the normal operation of the Service, the Company may restrict the User's use of the Service in stages, such as by warning, temporary suspension, or permanent suspension.

(2) Notwithstanding the preceding paragraph, the Company may immediately impose a permanent suspension of use where a User violates relevant laws, such as through identity theft or payment fraud in violation of the Resident Registration Act; illegal reproduction or distribution in violation of the Copyright Act; or illegal communications, hacking, distribution of malicious programs, or acts exceeding authorized access in violation of the Act on Promotion of Information and Communications Network Utilization and Information Protection, etc.

(3) Where the Company restricts a User's use of the Service or terminates the agreement, it shall specify the reasons therefor and notify the User immediately.

(4) A User who has been subjected to a suspension of use or other measure under this Article may file an objection with the Company.

Article 19 (Limitation of Liability)

(1) The Company shall be exempt from liability for the provision of the Service where the Company is unable to provide the Service due to a natural disaster or force majeure of an equivalent nature.

(2) The Company shall not be liable for any impediment to use of the Service arising from reasons attributable to the User.

(3) The Company shall not be liable for a User's failure to obtain the benefit expected from use of the Service, nor shall it be liable for damage arising from data obtained through the Service.

(4) The Company shall not be liable with respect to the reliability, accuracy, or other content of information, materials, or facts that a User posts on the Service.

(5) The Company's AI analysis results are provided for reference purposes only and may not be used as a basis for a legal or medical judgment. The Company shall not bear legal liability for the accuracy, completeness, or reliability of AI analysis results.

(6) The Company shall not be liable in connection with the use of a service provided free of charge, unless otherwise specifically provided by relevant laws and regulations.

Article 20 (Damages)

(1) Where the Company or a User causes damage to the other party, intentionally or negligently, in connection with the use of the Service, the party who caused the damage shall be liable to compensate for such damage; provided, however, that this shall not apply in the case of force majeure.

(2) Where the Company has entered into a partnership agreement with an individual service provider and provides an individual service to a User, and the User has agreed to the terms of use of that individual service, and damage is caused to the User by the intent or negligence of the individual service provider, the individual service provider shall be liable for such damage.

(3) The scope of the Company's liability for damages shall be limited to ordinary damages, and the Company shall not be liable for special damages, indirect damages, consequential damages, or non-pecuniary (emotional distress) damages.

Article 21 (Dispute Resolution)

(1) The Company shall establish and operate a grievance-handling body in order to reflect legitimate opinions or complaints raised by Users and to process compensation for any resulting harm.

(2) The Company shall give priority to processing complaints and opinions submitted by Users; provided, however, that where prompt processing is difficult, the Company shall immediately notify the User of the reasons therefor and the expected processing schedule.

(3) A dispute arising between the Company and a User may be submitted to mediation by the Electronic Transactions Mediation Committee or the Consumer Dispute Mediation Committee.

Article 22 (Jurisdiction and Governing Law)

(1) A dispute arising between the Company and a User shall, in principle, be resolved through mutual consultation. Where it is not resolved through consultation, it shall be filed with the court having jurisdiction over the location of the Company as the court of first instance.

(2) This Agreement shall be governed by the laws of the Republic of Korea; provided, however, that in the event of an international dispute, international arbitration rules (such as those of the ICC) may be followed.

Article 23 (Obligation to Notify)

(1) Where the Company gives notice to a User, it may do so to the e-mail address that the User has submitted to the Company.

(2) In the case of notice to an unspecified large number of Users, the Company may substitute individual notice by posting the relevant content on the Company's bulletin board or through a Service notification message for at least one week.

Addendum

Effective Date: This Agreement shall take effect from June 1, 2026.